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Hotel Jan

Privacy Policy

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The privacy policy describes the principles of processing information about you, including personal data and cookies.

1. General Information

This policy applies to the website www, operating at the URL: jan-krakow.pl.

The operator of the website and the administrator of personal data is: Hotel Jan, ul. Grodzka 11, 31-006 Kraków.

Contact email address for the operator: biuro@jan-krakow.pl.

The operator is the administrator of your personal data regarding the data voluntarily provided on the website.

The website uses personal data for the following purposes:

The website acquires information about users and their behavior in the following ways:

2. Selected Methods of Data Protection Used by the Operator

Login and personal data entry points are secured at the transmission layer (SSL certificate). This ensures that personal and login data entered on the site are encrypted on the user's computer and can only be read on the target server.

Personal data stored in the database are encrypted in such a way that only the operator with the key can read them. This protects data in case of database theft from the server.

User passwords are stored in a hashed form. The hashing function operates in one direction—it is not possible to reverse its operation, which is currently the modern standard for storing user passwords.

Two-factor authentication is employed on the site, providing an additional form of protection for logging into the website.

The operator periodically changes its administrative passwords.

To protect data, the operator regularly performs backups.

An essential element of data protection is the regular updating of all software used by the operator to process personal data, which particularly means regular updates of software components.

3. Hosting

The website is hosted (technically maintained) on the servers of the operator: Hostido.
The hosting company maintains server-level logs to ensure technical reliability. The following may be recorded:

4. Your Rights and Additional Information on Data Usage

In certain situations, the administrator has the right to share your personal data with other recipients if it is necessary to fulfill the contract concluded with you or to meet obligations imposed on the administrator. This includes such groups of recipients:

Your personal data processed by the administrator will not be stored longer than necessary to perform the related activities specified by separate regulations (e.g., accounting). Regarding marketing data, data will not be processed longer than for 3 years.

You have the right to request from the administrator:

You have the right to object to the processing indicated in point 3.2 regarding the processing of personal data for the purpose of performing legitimate interests pursued by the administrator, including profiling, provided that the right to object cannot be executed in the case of valid legally justified grounds for processing, overriding your interests, rights, and freedoms, in particular, establishing, pursuing, or defending claims.

You can lodge a complaint against the administrator’s actions with the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw.

Providing personal data is voluntary, but necessary for the service to operate.

Automated decision-making processes, including profiling, may be carried out regarding you to provide services under the concluded agreement and for the purpose of direct marketing by the administrator.

Personal data are not transferred from third countries within the meaning of data protection regulations. This means that we do not send them outside the European Union.

5. Information in Forms

The website collects information voluntarily provided by the user, including personal data, if provided.

The website may save information about connection parameters (time stamp, IP address).

In some cases, the website may save information facilitating the association of data in the form with the email address of the user filling out the form. In this case, the user's email address appears within the URL of the page containing the form.

Data provided in the form are processed for the purpose arising from the specific form’s function, e.g., to handle a service request or business contact, service registration, etc. Each time the context and description of the form clearly inform about its purpose.

6. Administrator Logs

Information about user behavior on the website may be logged. This data is used for website administration.

7. Important Marketing Techniques

The operator uses statistical traffic analysis on the website through Google Analytics (Google Inc. based in the USA). The operator does not pass personal data to this service, only anonymized information. The service relies on the use of cookies on the end-user's device. Regarding information about user preferences collected by the Google ad network, users can view and edit cookie-related information using the tool: https://www.google.com/ads/preferences/

The operator uses Facebook Pixel. This technology enables Facebook (Facebook Inc. based in the USA) to know that a registered person is using the service. In this case, it is based on data for which it itself is the administrator; the operator does not pass any additional personal data to Facebook. The service relies on the use of cookies on the end-user's device.

8. Information about Cookies

The website uses cookies.

Cookies (so-called “cookies”) are IT data, in particular text files, stored on the end-user’s device and intended for use on the website. Cookies usually contain the name of the website from which they come, the time they are stored on the end-user's device, and a unique number.

The entity placing cookies on the end-user's device and accessing them is the operator of the website.

Cookies are used for the following purposes:

The website uses two main types of cookies: “session cookies” and “persistent cookies.” Session cookies are temporary files stored on the end-user's device until logging out, leaving the website, or turning off the software (web browser). Persistent cookies are stored on the end-user's device for the time specified in the cookie parameters or until they are deleted by the user.

Web browsing software (web browser) usually defaults to allow cookies to be stored on the end-user's device. Users can change their settings in this regard. The web browser allows for the deletion of cookies. It is also possible to automatically block cookies. Detailed information on this topic is contained in the help or documentation of the web browser.

Restrictions on the use of cookies may affect some functionalities available on the website.

Cookies placed on the end-user's device may also be used by entities cooperating with the website operator, particularly companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9. Managing Cookies—How to Give and Withdraw Consent in Practice?

If the user does not want to receive cookies, they can change the browser settings. Please note that disabling cookies necessary for authentication processes, security, and maintaining user preferences may hinder, and in extreme cases, may prevent the use of websites.

To manage cookie settings, select your web browser from the list below and follow the instructions: